An update on the COVID-19 National Emergency from Copper Canyon Dentistry

The situation is an evolving one – there’s a new notice – per the California Dental Association we are only treating patients for emergency care for the next 2 weeks.
 

COVID-19 has been declared a National Emergency and as toilet paper and hand sanitizers fly off the shelves, and news of school closures and public event cancellations trickle through Santa Clarita Valley, we understand the concerns individuals might have in keeping up with their “normal” routines, including medical and dental visits.

We at Copper Canyon Dentistry are closely following the rapidly evolving situation surrounding COVID-19 and taking appropriate measures to ensure our patients and communities needs are being safely met while minimizing risk of exposure.

Our practice and staff is trained on and keeps abreast of current local, state and federal regulations and precautions, and we adhere to a strict code of conduct and infection control guidelines. Being in the midst of cold and flu season, we already screen incoming patients for signs and symptoms of possible transmissible upper and lower respiratory diseases such as pneumonia and the common cold or flu virus. On top of that, we insist on following stringent respiratory hygiene and cough etiquette infection control measures on a daily basis to negate spread of any chronic infectious diseases.

On top of our rigid practices and protocols already in place, we are also doing the following to keep our staff and patients safe:

  • Along with our routine cold and flu signs and symptoms questions, we are also screening
    incoming patients for known travel, or contact with others who’ve traveled outside of the U.S. in
    the last 30 days. 
  • We are offering disposable surgical masks to any persons who are coughing or find comfort in wearing them while in our practice. Temperature readings are being included as part of our routine assessment of patients prior to performing any procedure.
  • There is antiseptic hand sanitizer, tissues and no-touch receptacles for disposal throughout the office at your convenience. We apologize, but magazines will temporarily not be available in the waiting room.
  • We ask that you refrain from hugs and handshaking of staff and other patients while in the practice to minimize perpetuating community spread.
  • All elderly patients or those with underlying medical conditions*, lowered immunity or increased susceptibility to infectious diseases will be seated immediately in a single-patient room or asked to wear a mask in common patient areas to help ensure their safety and adhere to California’s Department of Public Health recommendations to try and maintain adequate space between patients known as “social distancing”.

(*Please contact our office for a complete list of health conditions that put individuals at increased risk)
We’re happy to report that due to extra measures on top of our already excellent standards of care, we have had no known contact with any potentially infected or confirmed infected patients and remain a COVID-19 free zone.

That being said, we need your help too.

WASH YOUR HANDS! Handwashing and disinfecting surfaces frequently is key to decreasing the risk of contracting or spreading this and other viruses.

We ask that we be notified immediately if you have an upcoming appointment and have any of the following signs or symptoms:

  • Runny nose
  • Sore throat
  • Cough (dry or productive)
  • Fever
  • Difficulty breathing/shortness of breath

Our goal is to keep not only our patients healthy and safe, but our staff as well. So if you are experiencing any of the above, please call us immediately so we can get you rescheduled. Please note that patients with emergency dental situations or conditions should not delay treatment. Untreated dental infections cause irrevocable harm and even death in rare circumstances, so don’t hesitate to call.

Contact our office and we’ll have you speak with Dr. Samarrai on the safest way to treat you. We hope we have reassured some and eased the minds of many. Our hope is to remain open during this pandemic so we can continue to treat the patients and community that count on us for your continued care.

Please stay safe, practice common sense and kindness in the community, and above all don’t panic – the only way through this is together.

Warmly,

Dr. Samarrai and Staff

 

P.S.

For your reference, here are some helpful resources regarding the virus and its effects:
  • CDC Coronavirus Website
  • Information for Travel
  • Prevention and Treatment
  • ADA Message on Coronavirus and Dental Appointments

 

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